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FAQ

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FAQ

WHAT PRODUCTS DO YOU OFFER?

We offer an array of interior decoration products such as Wall Panels, Ceiling Panels, Wedding Backdrop Panels, Faux Fiber Panels, Acrylic Mirror Panels, and many more.

WHAT MATERIALS ARE USED TO MAKE YOUR PANELS?

Our products can be found in various materials like PVC, Faux Fiber, and Acrylic Mirror according to the designs and ranges of the products. Details regarding the same can be found in the product pages.

WHERE CAN I USE ELEVATE INTERIOR PANELS?

These panels can be used in homes, office space, hotel, showroom, salon, wedding backdrops, events, photography backdrop, pandals, and any other decoration place you wish. Suitability of the products for particular applications will vary.

CAN I INSPECT THE PRODUCT PRIOR TO MAKING A PURCHASE?

Yes. One can inspect the products before making the order either by ordering a sample or scheduling a video call.

HOW DO I PLACE AN ORDER?

An order can be placed directly via our website where you have to choose the product, design, color, and quantity required from us.

DO YOU ACCEPT BULK ORDERS?

Yes, we do accept bulk orders for interior designers, builders, dealers, decorators, event planners, and companies. In case of bulk orders, please get in touch with our sales department for availability and prices of the products.

HOW LONG WILL IT TAKE TO DISPATCH THE ORDER?

Orders are normally processed and dispatched in 3-4 business days.

DO YOU HAVE WORLDWIDE DELIVERY OPTIONS?

Yes, we deliver orders at your doorstep across multiple countries around the world. The time and charges for international delivery may vary based on the destination country.

IS CASH ON DELIVERY SERVICE AVAILABLE?

COD is sometimes available for selected orders. In case of COD orders through WhatsApp, 20% advance payment may be required for the order processing.

ARE THE PANELS SIMPLE TO INSTALL?

Most of the decorative panels offered by us are meant for simple installation. There could be differences in the way you install our products depending on your product, surface, and application. Please refer to the product-wise installation instructions prior to installation.

WHAT IS THE BEST WAY TO REACH ELEVATE INTERIOR?

Please contact our staff in case of any queries related to your purchases or even in case of sample requests, shipping, bulk ordering etc.

DO YOU SUPPLY TO INTERIOR DESIGNERS AND DECORATORS?

Certainly. We provide for interior designers, architects, builders, dealers, decorators, event planners and businesses.

Shipping policy

We at Elevate Interior appreciate the value of safe and timely deliveries. That is why we always make sure our products are checked properly before delivery and delivered in safe condition.

Dispatch Time: 7-10 Working Days
Shipping Services: Door-to-Door Shipping Available All Over The World
Products Checked Before Dispatch: Yes
Estimated Delivery Time: Depends upon destination and shipping method
Cash on Delivery: Selected orders; 20% Advance Payment via WhatsApp

It is to be noted that the delivery times given here are approximate and can differ based on your destination, shipping company, or other unforeseen reasons. If your order is an international one, there could be separate charges for duties and taxes in addition to the delivery charge.

Returns policy

At Elevate Interior, our products are packaged and tested before shipping. Owing to the nature of our products, all purchases are normally non-refundable and non-exchangeable.

When you are about to place an order, you can ask for a sample or arrange for a video call to verify the product, color, finish, and design.

Cancellation Not Allowed: Cancellation is not possible once the order has been placed.
Wrong/Damaged Product: In case of receipt of wrong/damaged products, you can reach out to us right away.
Unboxing Video: An unboxing video must be provided to make a claim for replacement.
Replacement: Replacement will only be made after verification from our dispatching team.

Make sure you verify the package at the time of delivery and retain all the packing material until the order is verified.

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